xSweetDreamsx
10-23-2008, 10:07 PM
Original Thread:
Quick update as of Tuesday 10/21...
I did call Sandy (surgical coordinator) first thing Monday morning. She said, she still had not recieved an answer, but that I was more than welcome to contact Cigna myself. That maybe I could get my answer sooner. In great fear of denial, I said I'd rather hear the news from her. So she said she'd be calling me Thursday with an answer.
But yesterday, while on the phone with Cigna regarding medication coverage, I grew the nerve to ask about the status of my request for lap-band surgery. The CSR did said I did meet all their requirments, to call the Dr. and let them know.
I called the Sandy right away. She said she had to run my case by one more person and she would give me the for sure answer TODAY!!! If it's a yes, surgery would be on November 3!!!!
I'm in such a surreal state of mind right now. Again, I'm just counting the hours to give her a call and find out. I will post the answer as soon as I know.
Very few people know I am getting this surgery. Just my Husband, Mother, and Grandparents. Lots of other things are going on in our lives right now. This is just one of them. So I give thanks to all those supporting me at this time. I really needed it. :typing:
-Janet
::Fingers Crossed::
http://i310.photobucket.com/albums/kk412/U980187/l_d213dae43828a291d8b21787eb197cb6.jpg
So I contacted Cigna yet again today to be told that their CSR was mistaken when giving me prior information :crazy:. In actuallity, Cigna has received all my pre-determination information, but it is still in review, and they have 30 business daysto make a decision!! I don't even know how to feel. It's not a no so I'm not sad, but I'm so pissed!!! Thankfully, I have a supportive surgical cordinator who's just awesome. She's help me so much. I'm now left hoping for a approval and soon. :faint:
All keep you guys updated!
Sorry for all the misspelling!! UGH! LOL
Quick update as of Tuesday 10/21...
I did call Sandy (surgical coordinator) first thing Monday morning. She said, she still had not recieved an answer, but that I was more than welcome to contact Cigna myself. That maybe I could get my answer sooner. In great fear of denial, I said I'd rather hear the news from her. So she said she'd be calling me Thursday with an answer.
But yesterday, while on the phone with Cigna regarding medication coverage, I grew the nerve to ask about the status of my request for lap-band surgery. The CSR did said I did meet all their requirments, to call the Dr. and let them know.
I called the Sandy right away. She said she had to run my case by one more person and she would give me the for sure answer TODAY!!! If it's a yes, surgery would be on November 3!!!!
I'm in such a surreal state of mind right now. Again, I'm just counting the hours to give her a call and find out. I will post the answer as soon as I know.
Very few people know I am getting this surgery. Just my Husband, Mother, and Grandparents. Lots of other things are going on in our lives right now. This is just one of them. So I give thanks to all those supporting me at this time. I really needed it. :typing:
-Janet
::Fingers Crossed::
http://i310.photobucket.com/albums/kk412/U980187/l_d213dae43828a291d8b21787eb197cb6.jpg
So I contacted Cigna yet again today to be told that their CSR was mistaken when giving me prior information :crazy:. In actuallity, Cigna has received all my pre-determination information, but it is still in review, and they have 30 business daysto make a decision!! I don't even know how to feel. It's not a no so I'm not sad, but I'm so pissed!!! Thankfully, I have a supportive surgical cordinator who's just awesome. She's help me so much. I'm now left hoping for a approval and soon. :faint:
All keep you guys updated!
Sorry for all the misspelling!! UGH! LOL